Easily optimize your omnichannel customer journeys!
datakili® is a software solution that enables to visualize, analyze and monitor end-to-end customer journeys in order to offer the best omnichannel experience to your customers.
Easily optimize your omnichannel customer journeys!
datakili® is a software solution that enables to visualize, analyze and monitor end-to-end customer journeys in order to offer the best omnichannel experience to your customers.
They trust datakili®
« datakili is the solution that we need to address our customer journey challenges. »
« We use datakili on a daily basis to analyze our customer journeys. Its ease of use allows business experts to take possession of data.»
«This powerful tool allowed us to leverage our data in order to know more about our customer journeys and thus, provide a better customer experience. »
« datakili is the solution that we need to address our customer journey challenges. »
« We use datakili on a daily basis to analyze our customer journeys. Its ease of use allows business experts to take possession of data.»
«This powerful tool allowed us to leverage our data in order to know more about our customer journeys and thus, provide a better customer experience. »
Benefits
Boost your sales & revenue
Enhance customer experience & satisfaction
Increase customer loyalty & engagement
Maximize savings & cut costs
Our Solution
Get the full omnichannel picture
datakili® unifies all your channels’ data to offer a genuine omnichannel vision of your end-to-end customer journeys.
Find new sources of revenue and savings
Automatically get the list of your top-performing journeys to boost your outcomes. Similarly, discover which journeys can be improved to cut costs.
Understand everything thanks to 2-click key omnichannel indicators
datakili® enables to measure all your customer journeys thanks to easy-to-watch indicators. Focus on a key step (purchases, claims, contract terminations, …) and simply get all the insights you need about it.
Provide your customers with the experience they expect and deserve
Thanks to simple and effortless analytics features, reconnect and engage with your customers across the channels and touchpoints they prefer.
Bring together teams around common objectives
datakili® not only breaks down data silos, but also helps teams work together. Rally everyone in your company around shared goals and always meet your customers’ expectations.
Use Cases
White Papers
Engage in customer journey studies: Which approach is best and what are the indicators to watch?
A multi-award winning solution
