Easily drive your omnichannel customer journeys!

datakili® is a software solution that enables to visualize, analyze and optimize end-to-end customer journeys in order to offer the best omnichannel experience to your customers.

Easily drive your omnichannel customer journeys!

datakili® is a software solution that enables to visualize, analyze and optimize end-to-end customer journeys in order to offer the best omnichannel experience to your customers.

They trust datakili®

GMF - Florent Cueto
Florent CUETO
GMF
Head of Data

« datakili is the solution that we need to address our customer journey challenges. »

MAIF - Michel Tournié
Michel TOURNIÉ
MAIF
Head of Digital, Big Data & IoT Projects

« We use datakili on a daily basis to analyze our customer journeys. Its ease of use allows business experts to take possession of data.»

Total Energies - Benoit Laurent
Benoit LAURENT
Total Energies
Head of Performance and Continuous Development

«This powerful tool allowed us to leverage our data in order to know more about our customer journeys and thus, provide a better customer experience. »

GMF - Florent Cueto
Florent CUETO
GMF
Head of Data

« datakili is the solution that we need to address our customer journey challenges. »

MAIF - Michel Tournié
Michel TOURNIÉ
MAIF
Head of Digital, Big Data & IoT Projects

« We use datakili on a daily basis to analyze our customer journeys. Its ease of use allows business experts to take possession of data.»

Total Energies - Benoit Laurent
Benoit LAURENT
Total Energies
Head of Performance and Continuous Development

«This powerful tool allowed us to leverage our data in order to know more about our customer journeys and thus, provide a better customer experience. »

Benefits

Boost your sales & revenue
Enhance customer experience & satisfaction
Increase customer loyalty & engagement
Maximize savings & cut costs
Boost your sales & revenue
Enhance customer experience & satisfaction
Increase customer loyalty & engagement
Maximize savings & cut costs

Our Solution

Solution datakili - Unify all your online & offline data

Unify all your online & offline data

datakili® is a powerful SaaS service which breaks down data silos to offer an omnichannel and unified view of your customer journeys.

Solution datakili - Unify all your online & offline data
Solution datakili
Solution datakili

Explore dynamically all the journeys

You are just a few clicks away from exploring the genuine journeys of your customers and finding precious business insights. All your channels data, both offline and online, are integrated into datakili® to provide an exhaustive data-driven 360° view of your customer journeys.

Solution datakili - Analyze and target effective/ineffective journeys

Analyze and target effective/ineffective journeys

Thanks to datakili®’s algorithms, monitor your customer journeys performance. Find out immediately which journeys most efficiently lead to a desired target or, conversely, never reach it.

Solution datakili - Analyze and target effective/ineffective journeys
Solution datakili - Predict next best actions thanks to AI
Solution datakili - Predict next best actions thanks to AI

Predict next best actions thanks to AI

datakili® is able to make predictions based on your existing data. Anticipate and adapt your process to improve your customers’ satisfaction and strengthen their loyalty.

Solution datakili - Drive and optimize the omnichannel customer experience

Drive and optimize the omnichannel customer experience

datakili® provides a simple and user-friendly interface to your business experts and your data analysts. You will finally be able to drive and build end-to-end journeys to the perfect customer experience.

Solution datakili - Drive and optimize the omnichannel customer experience

Use Cases

MAIF - Use Case
How did MAIF increase insurance policy conversions by 9%?
TotalEnergies - Use case
How is TotalEnergies changing its journeys to retain customers who decide to move?
GMF - Use case
How does GMF measure and optimize its omnichannel purchase journeys?

White Papers

datakili - White Papers > Omnichannel Customer Journey : Where do major brands stand?
Omnichannel Customer Journey : Where do major brands stand?

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