Easily optimize your omnichannel customer journeys!
datakili® is a software solution that enables to visualize, analyze and monitor end-to-end customer journeys in order to offer the best omnichannel experience to your customers.
Easily optimize your omnichannel customer journeys!
datakili® is a software solution that enables to visualize, analyze and monitor end-to-end customer journeys in order to offer the best omnichannel experience to your customers.
They trust datakili®
![GMF - Florent Cueto](https://datakili.com/wp-content/uploads/2020/12/client_gmf_florent_cueto-thegem-person-240.png)
« datakili is the solution that we need to address our customer journey challenges. »
![MAIF - Michel Tournié](https://datakili.com/wp-content/uploads/2020/12/client_maif_michel_tournie-thegem-person-240.png)
« We use datakili on a daily basis to analyze our customer journeys. Its ease of use allows business experts to take possession of data.»
![Total Energies - Benoit Laurent](https://datakili.com/wp-content/uploads/2021/06/client_total_energies_benoit_laurent-thegem-person-240.png)
«This powerful tool allowed us to leverage our data in order to know more about our customer journeys and thus, provide a better customer experience. »
![GMF - Florent Cueto](https://datakili.com/wp-content/uploads/2020/12/client_gmf_florent_cueto-thegem-person-240.png)
« datakili is the solution that we need to address our customer journey challenges. »
![MAIF - Michel Tournié](https://datakili.com/wp-content/uploads/2020/12/client_maif_michel_tournie-thegem-person-240.png)
« We use datakili on a daily basis to analyze our customer journeys. Its ease of use allows business experts to take possession of data.»
![Total Energies - Benoit Laurent](https://datakili.com/wp-content/uploads/2021/06/client_total_energies_benoit_laurent-thegem-person-240.png)
«This powerful tool allowed us to leverage our data in order to know more about our customer journeys and thus, provide a better customer experience. »
Benefits
Boost your sales & revenue
Enhance customer experience & satisfaction
Increase customer loyalty & engagement
Maximize savings & cut costs
Our Solution
![Solution datakili - Unify all your online & offline data Solution datakili - Unify all your online & offline data](https://datakili.com/wp-content/uploads/2020/04/datakili_solution_01-480x384.png)
Get the full omnichannel picture
datakili® unifies all your channels’ data to offer a genuine omnichannel vision of your end-to-end customer journeys.
![Solution datakili Solution datakili](https://datakili.com/wp-content/uploads/2020/04/datakili_solution_02-480x360.png)
Find new sources of revenue and savings
Automatically get the list of your top-performing journeys to boost your outcomes. Similarly, discover which journeys can be improved to cut costs.
![Solution datakili - Analyze and target effective/ineffective journeys Solution datakili - Analyze and target effective/ineffective journeys](https://datakili.com/wp-content/uploads/2020/04/datakili_solution_03-480x331.png)
Understand everything thanks to 2-click key omnichannel indicators
datakili® enables to measure all your customer journeys thanks to easy-to-watch indicators. Focus on a key step (purchases, claims, contract terminations, …) and simply get all the insights you need about it.
![Solution datakili - Drive and optimize the omnichannel customer experience Solution datakili - Drive and optimize the omnichannel customer experience](https://datakili.com/wp-content/uploads/2020/04/datakili_solution_05-480x356.png)
Provide your customers with the experience they expect and deserve
Thanks to simple and effortless analytics features, reconnect and engage with your customers across the channels and touchpoints they prefer.
![Solution datakili - Predict next best actions thanks to AI Solution datakili - Predict next best actions thanks to AI](https://datakili.com/wp-content/uploads/2020/04/datakili_solution_04-480x408.png)
Bring together teams around common objectives
datakili® not only breaks down data silos, but also helps teams work together. Rally everyone in your company around shared goals and always meet your customers’ expectations.
Resources
Certification
Benefit from our certification program to become an “empowered” omnichannel customer journey expert !
Approve your expertise with datakili® certification and become a growth and innovation driving force for your company.
A multi-award winning solution
![Data Intelligence Awards](https://datakili.com/wp-content/uploads/2020/03/logo_data_intelligence_award.png)
![Data Festival 2019](https://datakili.com/wp-content/uploads/2020/03/logo_data_festival_2019.png)
![Data Festival 2018](https://datakili.com/wp-content/uploads/2020/03/logo_data_festival_2018.png)
![La Nuit des Rois](https://datakili.com/wp-content/uploads/2020/03/logo_la_nuit_des_rois.png)
![BPI France](https://datakili.com/wp-content/uploads/2020/03/logo_bpi_france.png)
![Big Data Corp 2020](https://datakili.com/wp-content/uploads/2020/10/logo_big_data_corp_2020.png)