White Papers
We gladly share our best practices about omnichannel customer journey in our white papers.
Omnichannel Customer Journey : Where do major brands stand?
Engage in customer journey studies: Which approach is best and what are the indicators to watch?
Customer journey analysis: 5 key steps to succeed in your projects from A to Z
Customer Insight production: BI vs Data Analytics
Why is CJA the key for a thorough understanding of your customers?
Florent CUETO
GMF
Head of Data
« datakili is the solution that we need to address our customer journey challenges. »
Michel TOURNIÉ
MAIF
Head of Digital, Big Data & IoT Projects
« We use datakili on a daily basis to analyze our customer journeys. Its ease of use allows business experts to take possession of data.»
Benoit LAURENT
Total Energies
Head of Performance and Continuous Development
«This powerful tool allowed us to leverage our data in order to know more about our customer journeys and thus, provide a better customer experience. »